Support

Something not working, or have an idea? Email us at lunaroseapp@icloud.com and we'll reply as soon as we can. If possible, tell us your phone model and what you were doing.

How do I cancel Premium?

On your iPhone: Settings › your name › Subscriptions › Luna Rosé › Cancel Subscription. You can also get there from the app: Settings › Manage subscription. Premium stays active until the end of the paid week.

I changed phones and no longer have Premium

Open the app signed in with the same Apple account you used to buy it, and tap Settings › Restore purchases. You won't be charged again.

How do I request a refund?

Refunds are handled by Apple. Go to reportaproblem.apple.com, find the Luna Rosé purchase and choose "Request a refund".

How do I change the language or my sign?

In the app, Settings › Language or Settings › Sign. You can also tap your sign at the top of the Today screen.

I'm not getting the daily reminder

Check that it's on in the app's Settings and that notifications for Luna Rosé are allowed in iPhone Settings › Notifications › Luna Rosé. Focus modes can also hide it.

Does the content repeat?

No. Each day you see a new item in every category, and none repeats until you've seen them all. We add new content over time.